Privacy Policy

The Lindley Group is committed to protecting and respecting your privacy. This is the privacy policy for www.thelindleygroup.com.

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information

The Lindley Group has access to your information. For the purpose of the Data Protection Act 1998, The Lindley Group is the data controller and The Lindley Group’s address is The Mellor Building, Penkhull, Stoke-on-Trent, Staffordshire, ST4 7TR. The Lindley Group owns the data that it collects on the site.

The Lindley Group may have to disclose information about customers to The Lindley Group professional advisers to obtain professional advice.

The Lindley will not disclose your information to anyone else.

Location of data

The data that The Lindley Group collects from you is stored within the European Union.

Information the Company collects and uses

The Company collects and processes the following data about you:

  • Details of enquiries you make on the Website.
  • Information that you provide by filling in forms on this website. This includes information provided at the time of registering with The Lindley Group, ordering products, posting material or requesting information or further services. The Lindley Group may also ask you for information when you enter a competition or promotion sponsored by The Lindley Group and if you report a problem with the Website.
  • If you contact The Lindley Group, the Company may keep a record of that correspondence.
  • If you complete a survey on the site, The Lindley Group may collect that and use it within the Company’s group of companies.
  • Details of your visits to the Website including traffic data, location data, weblogs and other communication data.

 

IP addresses

The Company may collect information about your computer, including your IP address, operating system and browser type. The Company uses this for Website administration and to report aggregate information to the Company’s advertisers. This is statistical data about the Company’s users' browsing actions and patterns, and does not identify you.

Cookies

The Company uses cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve the Website and to deliver a personalised service.

You may configure your browser to refuse or restrict the use of cookies. For example, in Internet Explorer, go to Tools > Internet Options. If you refuse or restrict the use of cookies, you may be unable to access certain parts of the Website and may not be able to purchase goods.

How the Company uses your data

The Company uses data about you in the following ways:

  • To provide you with access to parts of the Website;
  • To allow you to make enquiries on the Website;
  • To contact you about your orders and requests;
  • To use and analyse the information The Lindley Group collects so that the Company can administer, support, improve and develop the Company’s services;
  • To tell you about important changes or developments to the Website;
  • To tell you about other products and services which the Company offers which may be of interest to you. The Company only does this if you have agreed to receive this type of information;
  • To produce statistics about the Company’s customers for the Company’s advertisers and investors. This information is anonymous and does not identify any individuals. The Company can use these statistics to allow adverts to be targeted at certain types of customers.

 

Data & password security

All data you provide to the Company is stored on the Company’s secure servers. Any payment transactions will be encrypted. Once the Company has received data from you, the Company uses certain procedures and security features to try to prevent unauthorised access.

Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

Choice – receiving marketing emails

You can choose to receive promotional and marketing emails from the The Lindley Group’s branch Hillsborough Stadium. You can do this by filling out the subscription page on the website (www.thelindleygroup.com/contact. You can choose not to receive these emails later by going to the same website page.

Other websites

This site contains links to other sites located within the same branch. The Company is not responsible for the privacy practices or the content of such websites.

Changes to privacy policy

The Company occasionally changes this privacy policy. You should therefore look at the policy regularly.

Colchester United Football Club:


Weston Homes Community Stadium provides a limited number of Community Events and activities on an at-cost basis to not-for-profit groups in the Colchester community. These events number a minimum of 24 in a calendar year. Room hire is provided free of charge and Lindley provide all catering at cost price.

In addition to Community Events Lindley provide a reduced priced event for local pensioners at Christmas time attracting 250-300 local elderly people for a get together for a celebratory Christmas lunch.

Bristol City Football Club (BCFC):


Lindley is working in partnership with Bristol City Community Trust at BCFC on their Healthy Schools Project. This project involves teaching school children about healthy lifestyles; the importance of linking food and being active through sports. Lindley has developed a cook book for kids that focus on healthy, affordable recipes that taste great. Lindley will demonstrate recipes to the school children when they visit the stadium and they can take away the cook books to continue the cooking experience at home with their families. This type of initiative brings to life what the children have been learning in their healthy eating sessions and will hopefully give them a taste for freshly prepared and healthy food.

Gloucestershire County Cricket Club (GCCC):


During summer 2012 Lindley hosted a cook and eat session with young cricketers where the Head Chef bought 6 ingredients and showed different ways with pasta, noodles and rice and spoke about food hygiene. This was met with great enthusiasm and will be continued into next year.

Warrington Wolves:


Lindley is involved in HM Prison Thorn Cross young offenders work experience scheme. This is where young offenders get let out on day release to complete some work experience to increase confidence, skills and help with future job prospects. Lindley has had people working in kitchens, front of house and The Warrington Wolves Club are also involved.

In October, Lindley became a Business Patron of Warrington Wolves Community Foundation. Recently established to engage local businesses with a passion for making a difference in the Warrington Community, The Warrington Wolves Charitable Foundation aims to help young people of Warrington reach and fulfil their potential through a wide variety of initiatives. As part of Lindley’s contribution to the Foundation we will cover the room hire costs and provide first class catering for all of the Patron Club’s events held at the Stadium throughout the year, including an annual celebration held to recognise Patrons’ support and provide an opportunity for young people to showcase their talents.

Leicester Tigers:


The Droglites Bar that Lindley runs in the Stadium uses four trained volunteer staff each game. The equivalent cost of the wages gets donated to two of the Clubs chosen charities.

Tottenham Hotspur Football Club:


Lindley is investing in a project with Tottenham Hotspur Foundation that will teach children in local schools how to make raised vegetable beds and grow seasonal produce. The schools will also receive healthy lifestyle classes and coaching sessions from the Foundation. The school children will visit our kitchens in the stadium and be shown how to prepare great healthy, seasonal meals from their produce. The end of term will finish with a farmers style market with the schools shoeing off their produce and our chefs getting involved in some theatre cooking. Teaching children about fresh produce; what it is, where it comes from, how to grow and cook it are all valuable lessons that will help improve their welfare long term and of course we will have some fun on the way!

The John Smith Stadium:


Lindley is working together with Kirklees College on a local education and training programme. The provides students in Kirklees College’s Catering, Travel and Tourism departments with an opportunity to gain hands-on experience working as part of the Lindley Catering team in match-day, conference, banqueting and event hospitality environments at Stadium. The scheme envisages both work experience placements and paid temporary employment. Selected students are offered personal development training programmes leading to potential offers of full-time permanent employment with Lindley. Kirklees College provide Lindley employees working at the Stadium the opportunity to study for formal qualifications and also develop apprenticeship schemes.

In early November Lindley held an event in conjunction with Huddersfield Police and Kirklees neighbourhood council. The general manager Anthony Hegney conducted a full stadium tour for Kirklees council residents based on talking about employment in the catering industry and the benefits of healthy eating. Martin the head chef did a short cookery demo in the kitchen he made a very basic pea & mint soup to show people how simple and cost effective it was to feed a family on a budget and they all got the opportunity to watch and taste at the end. The event was really well received and the Police have asked Lindley to host another one in April 2013.

Sheffield Wednesday Community Centre:


As sole caterers at the community centre to be built in 2013, Lindley will be using this as a showcase of our CSR initiatives. Lindley will integrate with the other partners at the community centre, such as the GP surgery and sports coaches to provide community workshops like teaching families how to cook affordable and healthy meals. Links between the Centre, Club and Lindley will be supported through the use of charity kiosks.

Bath Racecourse:


Lindley work with the local Bath University to employ staff for the catering operations at the racecourse. Lindley has developed an excellent relationship with the career advisor and throughout the last 3 years over 60 students has worked for Lindley at Bath Racecourse. This creates a sustainable workforce where students come back year after year and supports the local economy.

Notts County Football Club:


Lindley and Notts County Football Club are proud to say that they are sponsoring the RSPCA with a summer ball hosted at Meadow Lane. The Ball's fundraising will go towards animals at RSPCA Nottingham and the Notts Branch.

Sheffield Young Carers:


Lindley have worked alongside Sheffield Young Carers, a registered charity that supports young carers between the ages of 8 and 21, who provide a substantial amount of unpaid care to someone at home with a physical illness and disabilities. By supplying branded aprons for a Young Carers Eat & Greet Event, Lindley aims to help provide young carers with the once-in-a-lifetime opportunity to learn valuable cooking skills.

Being Respectful:


By:

- Being polite and courteous
- Treating others how you would like to be treated
- Being respectful
- Listening, not hearing
- Asking, not telling
- Giving people the time to think

Being Unique:


By:

- Delivering a polished performance
- Being an ambassador for Lindley
- Having pride in what you do
- Doing things differently
- Offering suggestions
- Being an individual

Being Authentic:


By:

- Being yourself
- Being open and honest
- Being fair
- Being genuine
- Acting with integrity
- Sharing and celebrating success

The Hallmark of People Excellence:


Is how we express the values that are important to the Lindley Group, it is a guide for how we should conduct ourselves at work and distinguishes our people from the Crowd.

The Lindley Group believes that our people are precious. You are the most valued part of our business and you will help ‘Challenge the staus quo of hospitality and retail concession catering at your venue’ through the Hallmark of People Excellence.

Putting Your Customers First:


By:

- Enjoying Work
- Giving a warm and friendly welcome
- Being proud of the service you deliver
- Understanding your customers’ needs
- Going the extra mile to help
- Providing a fantastic customer experience each and every time.

Being Creative:


By:

- Encouraging new ideas
- Being passionate
- Showing flair
- Embracing change
- Being motivated and motivating others
- Welcoming feedbacks

Being Valuable:


By:

- Taking ownership
- Finding solutions
- Treating every pound as your own
- Developing yourself and others
- Exceeding your goals
- Striving to be better than our competitors