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Lindley Venue Catering, which manages the catering services at The Galpharm Stadium is embarking on an innovative reciprocal education and training programme with the venue and KirkleesCollege.
The initiative will provide students inKirkleesCollege’s Catering, Travel & Tourism departments with an opportunity to gain hands on experience working as part of the Lindley Venue Catering team in match-day, conference, banqueting and event hospitality environments at The Galpharm Stadium, both through work experience placements as well as paid temporary employment.
As part of the venture, Lindley Venue Catering – the specialist sports stadia catering division of The Lindley Group - also plans to work with the Kirklees College to provide selected students with a personal development training programme leading, on completion of their studies, to potential offers of full-time permanent positions within The Lindley Group’s UK-wide operation.
Under the reciprocal arrangement,KirkleesCollegewill provide Lindley Venue Catering employees working at The Galpharm Stadium the opportunity to study for formal qualifications and the college will also work with The Lindley Group to develop apprenticeship schemes.
Adam Woods, a commis chef at The Galpharm Stadium, and James Birch, Lindley Venue Catering’s Bar Manager at theHuddersfieldvenue, will be among the first employees to benefit from the initiative. Woods will be attendingKirkleesCollegeon a Hospitality Course, while Birch has enrolled for an NVQ Management Level 3 training course.
Simon Pile, Lindley Venue Catering’s General Manager at The Galpharm Stadium, attendedKirkleesCollegeto outline the new initiative in a presentation to 120 Catering, Travel & Tourism Students who were then invited to attend an Open Evening at The Galpharm Stadium. Students can opt for a ‘preferred’ department for their work experience/part-time temporary employment enabling them to choose from Hospitality Suites, Boxes or match-day Retail Catering.
Adam Elliott, CEO of The Lindley Group, says: “We’re extremely proud to be part of this initiative which was initiated at the suggestion of Simon Pile, our General Manager at The Galpharm Stadium. Well trained, enthusiastic and committed staff are the success by which the hospitality industry is measured and this reciprocal arrangement provides a perfect foundation for developing the industry’s future talent.
“As well as providing students with an opportunity to gain practical experience and try their hand at a variety of jobs within the different aspects of an hospitality environment at a very early stage in their career, it also gives our employees the chance to gain formal academic qualifications enabling them to fast-track their career prospects. And, from a commercial perspective, it provides Lindley Venue Catering and The Galpharm Stadium with a team of well-trained, regular, temporary staff while providing students with an extra source of income.”
Gareth Davies, Managing Director of Kirklees Stadium Development Ltd, added: “The Galpharm stadium was designed as a community, sports, leisure and entertainment complex, which plays an integral role rooted within the local community as well as being a commercial venture and we place great deal of focus on exploring new opportunities which benefit and support the local community.
“The Lindley Venue Catering project withKirkleesCollegeis a perfect embodiment of our philosophy of opening up access to the facilities we have here and making the venue an integral part of the lives of local people.”
Peter McCann, Kirklees College’s Principal, concludes: “The facilities and sheer variety of events staged at The Galpharm Stadium provide tremendous scope for our students to get a working knowledge of the myriad of different operational aspects within the hospitality business, from running match-day catering services on the public concourse to fine dining in the hospitality suites, and from high volume events such as pop concerts to intimate celebrations such as weddings/wedding receptions.
“They will be guided by and gain their experience under the expert tutelage of the team from Lindley Venue Catering, and we are equally delighted to welcome members of the Lindley team to the college to further their education in the hospitality industry.”
Lindley Venue Catering was awarded the five-year, £10.3 million contract to manage all aspects of the match-day and non-match-day catering services atWest Yorkshire’s, 51-acre Galpharm Stadium complex in July 2011. A key part of the caterer’s remit is to take a leading role in promoting and expanding usage of the multi-function site which was established in 1991.
The former RIBA Building Award of the Year winning site also incorporates a range of facilities including: a purpose-built Business & Conference Centre; a 30-bay golf driving range, with professional teaching facilities and a 1,500 sq ft Golf Superstore; a 2,000-seat nine screen cinema; a Community Health & Leisure Pod; along with associated bar/restaurant/café facilities. It also holds a civil wedding licence.
Outside the football and rugby seasons, the Galpharm Stadium, which is managed and operated by Kirklees Stadium Development Ltd, can be converted to a concert arena accommodating up to 40,000 concert goers, and a number of high profile rock and pop names have played at the venue including Elton John, REM, The Eagles, Bon Jovi, Bryan Adams and Girls Aloud.
Weston Homes Community Stadium provides a limited number of Community Events and activities on an at-cost
basis to not-for-profit groups in the Colchester community. These events number a minimum of 24 in a calendar year.
Room hire is provided free of charge and Lindley provide all catering at cost price.
In addition to Community Events Lindley provide a reduced priced event for local pensioners at Christmas time attracting 250-300 local elderly people for a get together for a celebratory Christmas lunch.
Lindley is working in partnership with Bristol City Community Trust at BCFC on their Healthy Schools Project. This project involves teaching school children about healthy lifestyles; the importance of linking food and being active through sports. Lindley has developed a cook book for kids that focus on healthy, affordable recipes that taste great. Lindley will demonstrate recipes to the school children when they visit the stadium and they can take away the cook books to continue the cooking experience at home with their families. This type of initiative brings to life what the children have been learning in their healthy eating sessions and will hopefully give them a taste for freshly prepared and healthy food.
During summer 2012 Lindley hosted a cook and eat session with young cricketers where the Head Chef bought 6 ingredients and showed different ways with pasta, noodles and rice and spoke about food hygiene. This was met with great enthusiasm and will be continued into next year.
Lindley is involved in HM Prison Thorn Cross young offenders work experience scheme. This is where young
offenders get let out on day release to complete some work experience to increase confidence, skills and
help with future job prospects. Lindley has had people working in kitchens, front of house and The
Warrington Wolves Club are also involved.
In October, Lindley became a Business Patron of Warrington Wolves Community Foundation. Recently established to engage local businesses with a passion for making a difference in the Warrington Community, The Warrington Wolves Charitable Foundation aims to help young people of Warrington reach and fulfil their potential through a wide variety of initiatives. As part of Lindley’s contribution to the Foundation we will cover the room hire costs and provide first class catering for all of the Patron Club’s events held at the Stadium throughout the year, including an annual celebration held to recognise Patrons’ support and provide an opportunity for young people to showcase their talents.
The Droglites Bar that Lindley runs in the Stadium uses four trained volunteer staff each game. The equivalent cost of the wages gets donated to two of the Clubs chosen charities.
Lindley is investing in a project with Tottenham Hotspur Foundation that will teach children in local schools how to make raised vegetable beds and grow seasonal produce. The schools will also receive healthy lifestyle classes and coaching sessions from the Foundation. The school children will visit our kitchens in the stadium and be shown how to prepare great healthy, seasonal meals from their produce. The end of term will finish with a farmers style market with the schools shoeing off their produce and our chefs getting involved in some theatre cooking. Teaching children about fresh produce; what it is, where it comes from, how to grow and cook it are all valuable lessons that will help improve their welfare long term and of course we will have some fun on the way!
Lindley is working together with Kirklees College on a local education and training programme. The provides students in Kirklees College’s Catering, Travel and Tourism departments with an opportunity to gain hands-on experience working as part of the Lindley Catering team in match-day, conference, banqueting and event hospitality environments at Stadium. The scheme envisages both work experience placements and paid temporary employment. Selected students are offered personal development training programmes leading to potential offers of full-time permanent employment with Lindley. Kirklees College provide Lindley employees working at the Stadium the opportunity to study for formal qualifications and also develop apprenticeship schemes.
In early November Lindley held an event in conjunction with Huddersfield Police and Kirklees neighbourhood council. The general manager Anthony Hegney conducted a full stadium tour for Kirklees council residents based on talking about employment in the catering industry and the benefits of healthy eating. Martin the head chef did a short cookery demo in the kitchen he made a very basic pea & mint soup to show people how simple and cost effective it was to feed a family on a budget and they all got the opportunity to watch and taste at the end. The event was really well received and the Police have asked Lindley to host another one in April 2013.
As sole caterers at the community centre to be built in 2013, Lindley will be using this as a showcase of our CSR initiatives. Lindley will integrate with the other partners at the community centre, such as the GP surgery and sports coaches to provide community workshops like teaching families how to cook affordable and healthy meals. Links between the Centre, Club and Lindley will be supported through the use of charity kiosks.
Lindley work with the local Bath University to employ staff for the catering operations at the racecourse. Lindley has developed an excellent relationship with the career advisor and throughout the last 3 years over 60 students has worked for Lindley at Bath Racecourse. This creates a sustainable workforce where students come back year after year and supports the local economy.
Lindley and Notts County Football Club are proud to say that they are sponsoring the RSPCA with a summer ball hosted at Meadow Lane. The Ball's fundraising will go towards animals at RSPCA Nottingham and the Notts Branch.
Lindley have worked alongside Sheffield Young Carers, a registered charity that supports young carers between the ages of 8 and 21, who provide a substantial amount of unpaid care to someone at home with a physical illness and disabilities. By supplying branded aprons for a Young Carers Eat & Greet Event, Lindley aims to help provide young carers with the once-in-a-lifetime opportunity to learn valuable cooking skills.
- Being polite and courteous
- Treating others how you would like to be treated
- Being respectful
- Listening, not hearing
- Asking, not telling
- Giving people the time to think
- Delivering a polished performance
- Being an ambassador for Lindley
- Having pride in what you do
- Doing things differently
- Offering suggestions
- Being an individual
- Being yourself
- Being open and honest
- Being fair
- Being genuine
- Acting with integrity
- Sharing and celebrating success
Is how we express the values that are important to the Lindley Group, it is a guide for how we should
conduct ourselves at work and distinguishes our people from the Crowd.
The Lindley Group believes that our people are precious. You are the most valued part of our business and you will help ‘Challenge the staus quo of hospitality and retail concession catering at your venue’ through the Hallmark of People Excellence.
- Enjoying Work
- Giving a warm and friendly welcome
- Being proud of the service you deliver
- Understanding your customers’ needs
- Going the extra mile to help
- Providing a fantastic customer experience each and every time.
- Encouraging new ideas
- Being passionate
- Showing flair
- Embracing change
- Being motivated and motivating others
- Welcoming feedbacks
- Taking ownership
- Finding solutions
- Treating every pound as your own
- Developing yourself and others
- Exceeding your goals
- Striving to be better than our competitors